IT CONTRACTING

Complete management of external IT collaboration without unnecessary administrative burden

We needed to continuously secure specialized IT services while minimizing the time our internal teams spent selecting suitable experts, handling contractual matters, and managing the administrative tasks associated with collaborating with external experts.

As the number of external experts grew, the administrative work itself became just as demanding as securing their services. In addition to selecting the right people, we had to handle contracts, onboarding, invoicing, reporting and day-to-day operational tasks. This diverted our attention from the activities that were truly important to us.

We therefore needed a partner who could not only provide access to specialized IT expertise but also offer comprehensive administrative and operational support for the services being delivered.

This partnership allowed us to leverage the expertise of specialists while consolidating our administrative tasks in one place. From contract documentation through invoicing to regular reporting, we had a unified and transparent process at our disposal without any unnecessary internal burden.

Thanks to this, we were able to focus on developing leasing products and managing technological changes, while a specialized partner handled the administrative and coordination support related to externally provided services.

This provided us with an effective way to flexibly utilize specialized IT services and the necessary know-how without increasing administrative burdens or straining internal resources.

Ing. Martin Kolman
Head of Information Technology
Raiffeisen-Leasing, s.r.o.